Roles and responsibilities:
- Coach classes
- PT book clients
- Clean gym floor and mop
- Attend and volunteer for in-house Creature events
- Attend coach development days
- Onboard new clients including fundamentals, nutrition coaching and goal setting
- manage client holds and injuries on 'book'
- train up apprentice Madlab coaches
- Navigate and understand WODIFY admin and set up features
fundamentals program :
It is really important to recognise that nailing this part of the clients experience can dictate the entire happiness and success of their membership - "how it starts is how it ends".
Coach pay & KPIs
- How much can you earn? - Click here
Your key performance indicators (how managers will review your performance monthly)
- Client conversion from fundamentals to full membership
- Retention of book
- Referral sources, is the gym providing or is your book?
- coach review in Client Coach feedback email