Creature Fitness Terms and Conditions.
The ‘member’ means the person/client signing this contract.
The ‘gyms’ means the gymnasium and associated facilities located at the premises Creature Fitness Marrckville (1/32 Lilian Fowler Pl) and Creature Fitness Edgecliff (84 New South Head Rd) and Creature Fitness Bondi Junction (1/171-173 Oxford St).
"Creature", "we", "us", or "our" means CW Allied Pty Ltd (ABN 89168344901) at CrossFit Creature Marrickville, and Creature Enterprises Pty Ltd (ABN 55166354141) at CrossFit Creature Edgecliff (84 New South Head Rd) and Creature Fitness Bondi Junction (1/171-173 Oxford St).
"Gym Rules" the rules of the Gym as amended from time to time in our discretion.
"Membership" your membership to the Gym pursuant to this document (and Member has a corresponding meaning).
"Notice" means any notice in writing, given in person, by email, facsimile or post to the parties’ last known or last notified address or contact details.
"Policies and Procedures" our policies and procedures as amended from time to time our discretion.
(a) You must pay all fees associated with your Membership, including the Fee, in advance and by direct debit as and when the Fee falls due throughout the entire Term.
(b) We will endeavor to contact you to inform you of any overdue payments however, it remains your responsibility to ensure that any direct debits are able to be made from your nominated account.
(c) Where any payment is dishonoured, an amount of up to $25.00 must be paid by you to cover the agreed costs associated with each dishonour.
(d) If there are multiple failures to meet your payment obligations under this document, but without prejudicing our right to recover any overdue
payments, your Membership may be suspended or terminated by us by notice to you.
(e) Where any payment due to us is not paid in full and by the due date, we may deny you access to the Gym or certain personal training or other
services in our discretion.
(f) We may charge you interest on any amount due to us but unpaid at the rate of 10% per annum.
(g) All costs and disbursements incurred by us in recovering payment or in protecting or enforcing our rights under this document, including legal
costs and disbursements are payable by you on the indemnity basis.
3. Access by non-members
(a) You are not permitted to bring a non‐member into the Gym or to provide any Plan to a non‐Member. Plans are developed specifically for each Member and are personal to that Member. We maintain all intellectual property rights, including but not limited to copyright, in any Plans.
(b) If you breach clause 4(a), you accept all liability for any indemnify us from and against any and all claims that the non‐Member invitee guest of yours may make against us in relation to any cost, loss, damage, liability or expense that he or she may suffer, including that which may arise directly or indirectly due to our negligence.
4. Physical condition
(a) It is a condition of Membership that you, prior to using the Gym, may be required to complete and pass a physical assessment to our satisfaction. The purpose of the physical assessment is to assist us to assess your individual needs, assist us to identify exercises suitable to your needs, develop any Plan and to aid in injury minimization.
(b) If you have any health or medical concerns now or after you join as a Member, you must discuss them with your doctor before applying to join as a member, using the Gym or implementing any Plan.
(c) It is your responsibility not to use any equipment or to undertake (or refrain from undertaking) any activity which may adversely affect or exacerbate any medical condition of yours.
(d) You hereby warrant that, to the best of your knowledge, you do not have any physical, medical or other disability or condition which may be adversely affected or aggravated by, or which may result in any sickness, injury (or aggravation to any sickness or injury) or death to you as a result of, your use of the Gym or its facilities or the implementation of any Plan. You must inform us if that changes during the course of your Membership.
(e) You acknowledge that we do not provide medical advice and if you have any concerns in relation to your health at the start of your Membership or during your Membership that you will consult a qualified medical professional. We may be able to introduce you to such professionals however, we offer no warranty in relation to their services.
(f) We reserve the right to restrict, suspend or terminate your Membership if we are of the opinion that you are unfit to utilise the Gym or parts of it or to receive any of our services. If your Membership is restricted or suspended for this reason, your Membership will not be reinstated until you provide us with a medical certificate confirming that you are fit to train or if you undertake a further physical assessment, at our election. Your payment obligations will remain.
(a) You may terminate your Membership at any time subject to clause 5 (d) & (e).
(b) We may restrict or terminate your Membership if:
(i) we have concern for your health and/or safety;
(ii) you do not comply with the terms of this document, you do not follow our Policies and Procedures, you do not comply with the Gym Rules or if you fail to promptly follow any reasonable direction our staff may give;
(iii) you fail to make any payments of your Fees or any other amount/s due to us;
(iv) we reasonably suspect that you are engaging in illegal activity in the Gym;
(v) you engage in improper or harmful conduct or conduct that is or could reasonably be detrimental to other Members, or
(vi) we so determine in our absolute discretion.
(c) The member may not terminate or cancel the Agreement except as follows:
(i) If by reason of death or disability, member is unable to receive all Creature Fitness services for which member has contracted, member and member estate shall be relieved from the obligations of making payment for services other than those received or obligated prior to death or the onset of disability (subject to signed doctor’s note regarding the nature of disability);
(ii) Upon thirty (30) days of written notice to Creature Fitness (During this 30 day period, the member is entitled to use the gym under the usual terms) and
(iii) in the event, the member moves further than 30 kilometers from any Creature Fitness locations member may terminate this Agreement by supplying proof of new residence, which requires 7 days notice.
All scheduled membership invoices during the 30 days notice or before the date the member changes residence in section 5 c (ii) will go ahead, and these or any other prepaid services are non-refundable
(d) If this Agreement is canceled under the terms of Section 5(c)(ii) or (iii), the member will be required to pay a cancellation fee equivalent to fifty ($50) dollars per month for each month remaining on their agreement up to a maximum of three hundred ($300) dollars. This will be due on the date of membership termination.
(e) The membership will not be terminated until a 20-minute exit interview OR our exit 'online form' has been completed.
(f) "FLEXI Exception" & after end of contract term. If this contract is attached to a "Flexi" contract ("Flexi" will be in the name of the membership) or the term of the contract is finished (all 12 months of a 12 month agreement are finished), upon cancellation of a only all overdue invoices will be payable, and those due within 14 days of the written notice. No refunds are possible upon termination.
CrossFit Creature shall not be liable or responsible to the Member for any direct, indirect or consequential injury, loss or damage to the Member or the property of the Member whatsoever and howsoever arising. This will be to the full extent permitted by law. [initial]
7. Change in Fees
At any time after the end of the terms of this Agreement CrossFit Creature may increase the installment amounts upon sending written notice (email) to the Member’s last known address. If changes to the fee are to be made during the period of membership a new agreement will need to be signed on the agreed upon rate. [initial]
At the full discretion of Creature Fitness, the Member may suspend their membership. Suspensions for holidays are granted on a case by case basis and only considered if
(a) hold length is a minimum of 1 week
(b) you're requesting a hold because you will not be in Sydney
(c) your total hold length does not exceed more than the 2 weeks per 6 months. Depending on the length of your membership you will either have 1, 2, 4 or 6 weeks total of holds on 3, 6, 12 or 18-month contracts respectively. You are not allowed to exceed this amount.
7 days notice is required and notice must be given by written email, the correct process can be found here https://creaturefitness.com.au/membershiphold
9. Fees and Charges
If a payment is missed on the agreed upon date for any reason a fee of up to $14.80 will be charged by EziDebit.
A $2.20 account creation fee will be charged for the first payment ONLY upon starting a membership.
A 2.2% (minimum $1.10) 5 fee is passed to the customer by Ezidebit for each Visa or Mastercard transaction, and a 4.4% (minimum $1.10) fee for AMEX and Diners transactions.
10. Risk warning and acknowledgement
You acknowledge and agree that:
(a) whilst you are at the Gym and whilst you are implementing any Plan, you are at risk of suffering physical harm or personal injury (including but
not limited to broken bones, soft tissue injury, joint and cartilage damage, total and permanent disability and death) which can result from:
(i) slipping on wet floors;
(ii) tripping on stairs or over personal items
(iii) being struck by objects;
(iv) colliding with equipment or other Members;
(v) engaging in strenuous exercise or other activities;
(vi) incorrect use of equipment; or
(vii) any number of other things.
(b) any such injury or death may result from your actions, omissions or negligence and/or from the actions, omissions or negligence of others.
(c) whilst we will attempt to ensure that the Gym and activities undertaken at the Gym or in relation to implementing any Plan are safe, there are
some significant and inherent risks involved;
(d) you are participating in any activities at the Gym (including simply attending the Gym) and in relation to any Plan voluntarily at your own risk and
responsibility, thereby exposing yourself to certain risks; and
(e) you must act reasonably and take all steps reasonably available to you to protect your own interests, including managing all safety risks
associated with the operation of the equipment of the Gym, implementing any Plan, following our Policies and Procedures, complying with the Gym Rules and promptly following any reasonable direction our staff may give.
11. No warranties
(a) We do not provide any warranties in relation to any our services or the results or outcome of utilizing our services, attending the Gym or implementing any Plan. The results or outcome are almost entirely in your hands as to the amount of training and dedication you put into your own performance, your maintaining a healthy lifestyle and eating habits and knowledge to your own body and its strengths and weaknesses.
(b) Any warranty or condition which would otherwise be implied in any agreement between us or in this document (including, but not limited to, suitability or fitness for purpose, quality etc) is expressly denied and is excluded to the maximum extent permitted by law.
12. Release and indemnity
(a) Any advice, recommendation, information, assistance or service given by us (including any Plan) is given in good faith and is believed to be accurate, appropriate and reliable at the time it is given, but is provided without any warranty as to accuracy, appropriateness or reliability and we do not accept any liability or responsibility for any loss, cost damage, liability or expense suffered (whether directly or indirectly) from reliance on such advice, recommendation, information, assistance or service. You agree to rely on your own judgment in making decisions concerning your health and wellbeing, your use of equipment in the Gym and the appropriateness of any Plan we may develop for or with you.
(b) You have no right or cause of action against us or our officers, employees contractors and agents and you release and indemnify us and our officers, employees contractors and agents from any loss, cost, damage, liability or expense, including indirect, consequential and special losses (including but not limited to loss of use, enjoyment, reputation, income or profit), and against all actions, suits, claims and demands against us in relation to the services we provide, any injury or death related to or resulting from your use of or attendance at the Gym and the implementation of any Plan.
(c) We do not provide any warranties in relation to the gym or exercise equipment manufactured by third parties. Where any damage or injury results from any defect in relation to such gym or exercise equipment, you agree to pursue the manufacturer and/or supplier in relation to any claim rather than us.
(d) We are not liable to you for any personal property that is damaged, lost or stolen whilst you are at the Gym, including where such property is located in a locker or change room.
(e) If you cause damage to the Gym or any equipment, you are liable to us for the cost of repair or replacement as is reasonably required.
13. Limitation of liability
To the maximum extent permitted by law and notwithstanding clauses 11, 12 and 13, our liability to you in respect of any loss, cost, damage, liability or expense is limited (even where caused or contributed to by our negligence or breach of any term, condition or warranty stated in this document) in our absolute discretion to:
(a) refunding the Fees paid;
(b) resupplying the services or equivalent services, or
(c) payment of the costs of resupplying the services or equivalent services by another personal trainer of our choice.
14. Privacy, video and audio surveillance
(a) For security purposes, we may use video and audio surveillance equipment to monitor the Gym (but not the bathrooms or assessment rooms). By accepting this document, you acknowledge that by accessing the Gym, you may and likely will be subject to video and audio surveillance and recording.
(b) To the maximum extent permissible by law, you waive all rights under the Privacy Act 1988 (Cth) and consent to the collection, storage and provision of information by us to third parties. Such information may be used for such things as our supplying products or services to you, improving our products or services or for our own marketing purposes. You consent to us using any personal or other information we hold for the purposes of investigating your creditworthiness, including conducting a credit check.
(c) If an invoice remains outstanding in excess of 45 days, you irrevocably authorise us to provide your particulars and the particulars of the unpaid debt to any credit reporting agency to have the default in payment listed.
15. Waiver and exercise of rights
Any failure to enforce a right, make an election or exercise a discretion promptly or at all by us will not operate as a waiver or postponement of any right power or remedy which we may have pursuant to this document.
16. Independent advice
You acknowledge that you have obtained or have had adequate opportunity to obtain independent legal advice as to the meaning and effect of the terms and conditions in this document before they were accepted by you.
17. Delegation and assignment
We may delegate or sub‐contract the performance of any obligation or assign the benefit of the agreement constituted by this document in our absolute discretion. You may not, however, assign such benefits or obligations without our consent, which may be withheld in our absolute discretion.
18. Force majeure
Each of us will be released from our respective obligations in respect of this document (except your obligations as to payment and indemnity) in the event of national emergency, war, prohibitive governmental regulations or where any other cause beyond the reasonable control of either of us, including but not limited to strike, riot, lockout, trade disputes, rebellion, fire, acts of God, Government decrees, proclamations or orders for a period of 7 consecutive days or more renders provision of services the subject of this document impossible.
If a provision in this document is void, illegal or unenforceable, it must be varied to give effect to the intention of this document or severed without affecting the enforceability of the other provisions
20. Entire agreement
This document contains the entire agreement as between the parties in relation to its subject matter. Any previous representations or communications between the parties and any negotiations in relation to this document are merged in and superseded by this document and are of no force or effect. This document may only be varied or replaced by a document in writing duly executed by the parties.
21. Governing law and jurisdiction
This document and the transactions contemplated by it are governed by the law of New South Wales, Australia and the parties irrevocably submit to the jurisdiction of the courts of New South Wales, Australia and all courts called to hear appeals from them in respect of them.
By signing below you accept the terms and conditions in this document.
Creature has and will always offer a 7 day cooling off period in which the above contract can be terminated if the person/s chooses to with or without good reason.